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Parent/Student Portal Support

FAQ

  • As a security feature, accounts are locked for 10 minutes after 3 unsuccessful login attempts.
    If you are locked out, please retry after 10 minutes.
    If this continues to be a challenge, please reset your password.

  • To view other students, click on the student name, and a drop-down menu of all your students will appear, select the student you want to view. For web users, see section D in the Parent Portal User Guide - Web. For mobile users, see section D in the Parent Portal User Guide - Mobile.  Links to these guides are listed on the right side of this web page. Note: You will need a PDF viewer to view the guide.

  • Report cards are available in the Student Portfolio area. For web users, see section E in the Parent Portal User Guide - Web. For mobile users, see section E in the Parent Portal User Guide - Mobile. Links to these guides are listed on the right side of this web page. Note: You will need a PDF viewer to view the guide and to view the report card.

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