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Springfield Heights School
River East Transcona School Division
News Item

Parent Portal Mobile App Download Instructions

June 18, 2018

If you are using your mobile device to view your child's report card please follow the instructions below to download the Parent Portal App.

1. The Parent Portal site: https://tyler.retsd.mb.ca/TSI_Live_360/

2. RETSD introductory videos: http://retsd.mb.ca/Pages/Parent-Portal-Videos.aspx

3. Your computer will need to have Adobe Acrobat installed to view the report card documents. This can be downloaded for free from: https://get.adobe.com/reader/

4. Instructions for access from your mobile device: Mobile Application Instructions.pdf.

5. Password Reset

a. The portal login screen does have a "Forgot your password" link.

b. Users should be able to have their account reset if they have an email address on file. 

c. If the user has forgotten their password and doesn't have an email address on file, they will need to contact the school.

6. Data Errors - If student contacts find any errors in the data (attendance, report cards, etc.) please notify the school office.

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